Information We Collect

We gather different types of information depending on how you interact with our services. Some data you provide directly, while other information is collected automatically as you use our platform.

How We Use Your Information

We process your data for specific business purposes that directly support your experience with our platform. Everything we collect serves a genuine function — we're not in the business of hoarding unnecessary information.

Service Delivery: Your financial data powers the budgeting tools and forecasting features you rely on. Without it, we couldn't generate the insights you need. We use your account details to maintain secure access and personalize your dashboard based on your preferences.

Communication: We'll email you about account updates, service changes, or important security notices. If you opt in, we might share educational content about financial planning or new features that could benefit your budgeting approach. You can adjust these preferences anytime.

Platform Improvement: Usage data helps us understand which features work well and which need refinement. When we see users struggling with a particular function, that feedback shapes our development priorities. Analytics guide us toward building tools that actually solve problems.

Security and Fraud Prevention: We monitor login patterns and unusual activity to protect your account. If something looks suspicious — like access from an unfamiliar location — our systems flag it for review. This protective monitoring happens continuously in the background.

Data Storage and Security

We store your information on secure servers located in Australia, with backup systems maintained according to industry standards. Our infrastructure uses encryption both during transmission and at rest.

Security Measures: All data transfers happen over encrypted connections (TLS 1.3 or higher). Access to personal information is restricted to authorized personnel who need it for specific job functions. We maintain audit logs of data access and conduct regular security assessments.

Staff members who handle personal information receive privacy training and are bound by confidentiality agreements. We run vulnerability scans, apply security patches promptly, and maintain incident response procedures in case something goes wrong.

Retention Periods: We keep your active account data for as long as you use our services. After account closure, we retain certain records for seven years to comply with Australian tax and financial regulations. Usage analytics are anonymized after 18 months and kept for historical reference.

Payment information is processed through certified payment providers and isn't stored on our servers. We only keep transaction records needed for billing support and dispute resolution.

Your Privacy Rights Under Australian Law

The Australian Privacy Principles give you control over your personal information. Here's what you can do and how to exercise these rights:

To exercise any of these rights, contact our privacy team at help@tiranysoliq.com. We'll verify your identity before processing requests to protect against unauthorized access. Most requests are handled free of charge, though we may apply a reasonable fee for excessive or repetitive requests.

Third-Party Services and Data Sharing

We work with select service providers who help us operate our platform. These relationships are carefully managed and governed by strict contractual agreements.

Service Providers We Use:

• Cloud hosting infrastructure for reliable platform operation
• Payment processors who handle subscription billing securely
• Email service providers for transactional and marketing communications
• Analytics tools that help us understand platform usage patterns
• Customer support software for managing inquiries efficiently

These providers only access data necessary for their specific function. They're contractually prohibited from using your information for their own purposes or sharing it with others. We conduct due diligence on their security practices before engagement.

Required Disclosures: We may disclose personal information when legally required — such as responding to court orders, complying with tax regulations, or cooperating with law enforcement. In such cases, we disclose only what's legally necessary and document these requests appropriately.

If tiranysoliq is involved in a merger, acquisition, or asset sale, your information may transfer to the new entity. We'd notify you before any such transfer and explain how privacy practices might change.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to make our platform work properly and understand how people use it. You have control over these through your browser settings.

Essential Cookies: These keep you logged in, remember your preferences, and enable basic platform functionality. Without them, key features wouldn't work. These cookies don't track you across other websites.

Analytics Cookies: We use these to understand which features get used most, where users encounter difficulties, and how to improve the overall experience. The data is aggregated and doesn't identify you personally.

Preference Cookies: These remember settings you've chosen — like dashboard layout, notification preferences, or display options. They save you from reconfiguring things every visit.

You can adjust cookie settings in your browser or use our preference center to control optional cookies. Blocking essential cookies may impact platform functionality, but you're free to disable analytics and preference cookies if you prefer.

Children's Privacy

tiranysoliq isn't designed for use by anyone under 18 years old. We don't knowingly collect personal information from children. If you believe we've inadvertently gathered data from a minor, please contact us immediately so we can delete it.

Parents or guardians who want to review, modify, or delete information we may have collected from a child should reach out to our privacy team directly.

International Data Transfers

While our primary infrastructure operates in Australia, some service providers may process data in other countries. When data leaves Australia, we ensure appropriate safeguards are in place through standard contractual clauses or other approved transfer mechanisms.

Countries with adequate privacy protections (as recognized by Australian authorities) may receive data under simplified arrangements. For other locations, we implement additional protective measures to maintain your privacy rights.

Changes to This Policy

We update this privacy policy occasionally to reflect new practices, legal requirements, or platform changes. When we make significant modifications, we'll notify you through email or a prominent platform notice before the changes take effect.

The date at the top of this document shows when it was last revised. We encourage you to review this policy periodically, especially after receiving change notifications.

Continued use of tiranysoliq after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can close your account before they take effect.

External Complaints Process

If you're not satisfied with how we've handled a privacy concern, you can escalate to the Office of the Australian Information Commissioner (OAIC). They're the independent authority overseeing privacy compliance in Australia.

Contact the OAIC at www.oaic.gov.au or call 1300 363 992. They'll review your complaint and work toward a resolution. We prefer to resolve concerns directly, but this external option exists if needed.